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| TrackingID : | 506 |
| Posted : | Friday, April 16th, 2004 01:26:38 AM |
| By : | dhcomp |
| Exchange not creating mailbox | Configuration: |
Please help!
I create a new user in AD (Windows 2K) and it says it is creating an Exchange mailbox with the creation of the new user. I have done this hundreds of times before and never had a problem.
For whatever reason, the user gets created, but the mailbox is never created in the Message Store. The username shows up in the global address list, I have tried emailing a test message to force the creation of the mailbox, but no luck. I have tried logging in as the user, I log on to the network with no problem, but can't open Outlook because the user has no permissions (except SELF), which should be solved by either sending a message to the box or logging in, but no luck.
Any help would be much appreciated.
Thank you
Scott
Oh yeah, and I'm getting the following error in my application log.
Disabled user /o=name/ou=First Administrative Group/cn=Recipients/cn=username does not have a master account SID. Please use Active Directory MMC to set an active account as this user's master account.
| Operating System : w2K
CPU/Processor : 1Gb
RAM : 1Gb
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Comments :
Re: Exchange not creating mailbox by Anonymous Ghost on October 10th, 2004 07:50:15 PM
I had the same issue today on an Exchange 2003 on 2003 sbs server. Rocking along fine otherwise. I receive the same master aco***** sid messages for multiple accounts, so assume that whatever service is trying to generate the mailbox (attendant?) is creating the messages (mine does it for disabled accounts), and that is is not related aside from the service trying to create the account. I have not tried stopping and starting the store yet, can try that tonight.
Did you end up resolving it?
Cheers,
Kieran
Australia |
Re: Exchange not creating mailbox by Anonymous Ghost on October 10th, 2004 10:01:31 PM
I was having the same problem
SBS 2003
Created a new user but no BOX!
I found my problem
I had created a new recovery storage group and added the database to recover
it seemed that when a new user was created that it put the new user somehow into the recovery tank
I deleted the user, deleted the recovery database in exchange and then re-created the user.
hope this helps |
Re: Exchange not creating mailbox by Anonymous Ghost on November 08th, 2004 08:36:38 AM
i've also seen this happen on a number of sbs2003 boxes.
generally speaking, stopping all the exchange services and starting them again fixes this.
alternatively you could just reboot the server for the same effect.. haven't found the root cause of this yet. |
Re: Exchange not creating mailbox by Anonymous Ghost on December 08th, 2004 12:02:37 PM
I see this happen from time to time. My solution is to stop exchange services and start them back up. This has always worked for me. |
Re: Exchange not creating mailbox by Anonymous Ghost on December 09th, 2004 03:39:41 PM
We are currently having this problem. I plan to reboot tonight and tomorrow I will see if that fixes the problem |
Re: Exchange not creating mailbox by Anonymous Ghost on January 04th, 2005 04:22:38 AM
try just restarting information store service, this affects OL users with a short, temporary lack |
Re: Exchange not creating mailbox by Anonymous Ghost on January 20th, 2005 01:17:37 AM
Hi there, I am having the same problem and restarting the server and services does not help, I have created 25 accounts but just one users mailbox does not create. |
Re: Exchange not creating mailbox by Anonymous Ghost on January 31st, 2005 06:13:28 PM
i had the same problem just a few days ago, I discovered that the Server was "thinking" after i created a new user, and after like a minute it created the mailbox... but now in a different server (from another company) it has the same problem but it never creates the mailbox... i dont know why it happens... |
Solution: Exchange not creating mailbox by Anonymous Ghost on July 22nd, 2005 03:38:22 AM
The Fix
Fixing the problem is very easy. It happens when you disable a mailbox-enabled Windows account, all that needs to be done is to grant the SELF account Associated External Account and Full Mailbox Access permissions to the mailbox. This is done via Active Directory Users and Computers, where you navigate to the affected user account, bring up the properties, click the Exchange Advanced tab and then click the Mailbox Rights button. This is fully documented in the Microsoft knowledgebase article 278966.
Source:
http://www.msexchange.org/articles/NoMAS-Tool.html
Have a nice day!
Thomas |
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