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| TrackingID : | 3192 |
| Posted : | Tuesday, April 18th, 2006 01:26:46 AM |
| By : | tm1 |
| Computer Randomly Restarts Itself | Configuration: |
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Lately, my computer seems to be restarting itself at random time intervals as if someone hit the restart button. I disabled auto restart from the system properties so I can pinpoint some kind of error. I did get a STOP message. Under the technical information, it says:*** STOP: 0X0000008E(0XC0000005, 0XF11A5778,0XF181DC8C,0X00000000)*** regspy.sys - Address F11A5778 base at F11A5000, Datestamp 40a35ca9beginning dump of physical memoryphysical memory dump completeAfter searching, I found that regspy.sys is related to BitDefender. I happen to have the BitDefender 8 Professional Plus as my antivirus program on my computer. This problem hasn't occured until now and I've had BitDefender for more than 6 months now. Thanks for any help.
| Operating System : Windows XP
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Computer Randomly Restarts Itself by tm1 on April 18th, 2006 01:28:39 AM
I looked for a solution on BitDefender's website but it wasn't a bit helpful. |
Computer Randomly Restarts Itself by hapeekrapee5 on April 18th, 2006 01:49:27 AM
TM.......I had the same problem and discovered it was caused by a windows patch. Microsofts windows update KB890859 was the culprit. Go to Add/Remove programs in the control panel and check the bow regarding windows updates. Uninstall the one with the above referance and reboot. If it doesn't solve your problem you can always reinstall it. If it does, then simply choose to ignore this update (it is an option in windows updates) so you're not notified about it anymore. |
Computer Randomly Restarts Itself by jigans3 on April 18th, 2006 02:08:26 AM
This behavior may occur if one of the following conditions is true: One or more of the random access memory (RAM) modules that are installed on your computer are faulty.The RAM configuration is incompatible with Windows XPTo troubleshoot this behavior, follow these steps: Remove some of the memory modules that are installed on the computer. Leave at least the RAM that is required for the computer to start and run Windows XP.The recommended RAM to run Windows XP is 128 megabytes (MB). The minimum is 64 MB, and the maximum is 4 gigabytes. For example, if two 256-MB memory modules are installed on your computer, remove one of the memory modules.Restart your computer, and then run the Setup program:Insert the Windows XP Setup CD-ROM in the CD-ROM drive, start the computer, and then click OK to select the first option screen to install a copy of Windows XP. Click Accept, and then follow the instructions on the screen to complete the Windows XP installation.If you again receive the error message that is mentioned in the "Symptoms" section, go to step 4.Remove a different memory module, or install the RAM in a different memory slot.Restart your computer, and then rerun Setup.You may have to restart your computer several times to identify the specific memory modules that are not working correctly.Jigan..... |
Computer Randomly Restarts Itself by tm1 on April 18th, 2006 02:13:11 AM
hey hapeekrapee,Thanks for your help. I think that was it because now that I think about it, the problem started after I installed that update. I would've never guessed the windows update was the problem. |
Computer Randomly Restarts Itself by tm1 on April 18th, 2006 02:18:08 AM
Jigan Shah, I will put your suggestion in action if the problem persists but this is a fairly new computer and I don't know why the RAM modules would be defective. |
Computer Randomly Restarts Itself by cldeans3 on April 19th, 2006 05:33:20 PM
Could there be any other windows patches that might do this? I dont have any after KB837001, but I am having the same problem.It has come hot on the heels of the computer freezing all the time as well - first time we have had problems with XP Pro, and cant pin point the source..Cate |
Computer Randomly Restarts Itself by tm1 on April 19th, 2006 10:24:47 PM
hey Cate, do you get the same stop message? |
Re: Computer Randomly Restarts Itself by Anonymous Ghost on May 20th, 2006 09:21:24 PM
Hi, my computer does restart regularly. When I check the event registry, there is no record of restarting/problem. I was told it can be power supply (mind is 300w), or the temperature....what should i do.
THANKS!!! |
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