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| TrackingID : | 1690 |
| Posted : | Thursday, September 16th, 2004 11:55:20 AM |
| By : | susan |
| Browser window randomly closes | Configuration: |
This problem has occurred with Yahoo DSL, AOL, and IE.
Randomly after invoking an action within a site the active browser window will close. However, any other non-active windows open on my machine will not close. (And it is very randomly) This only happens after invoking something within the site usually clicking a button which I believe is causing a post back. However, it happens in a lot of big name sites, expedia, amazon, hotmail but only randomly.
It thought it was some kind of Trojan software, but I have run both Trojan, virus and spyware detection software with no results/answers.
Any other ideas/thoughts would be greatly appreciated!
| Operating System : Microsoft Windows XP
|
Related Problems :
Comments :
Re: Browser window randomly closes by scorpio on September 17th, 2004 03:02:49 AM
Use HijackThis and post its log over here. |
Re: Browser window randomly closes by susan on September 20th, 2004 12:41:37 PM
Logfile of HijackThis v1.97.7
Scan saved at 12:35:02 PM, on 9/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control
Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common
Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch
Jukebox\mmtask.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec
Shared\ccApp.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Viewpoint\Viewpoint
Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Symantec
Shared\ccProxy.exe
C:\WINDOWS\System32\RUNDLL32.exe
C:\Program Files\Common Files\Microsoft
Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL
Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
c:\Program
Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Norton Internet Security\Norton
AntiVirus\navapsvc.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Common Files\Symantec
Shared\SNDSrvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\Program Files\AOL COMPANION\COMPANION.EXE
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
C:\WINDOWS\SYSTEM32\NOTEPAD.EXE
C:\Documents and Settings\Jennifer
Bray\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Search Page =
http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet
Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet
Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Page =
http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet
Explorer\Search,SearchAssistant =
http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet
Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
N3 - Netscape 7: user_pref("browser.startup.homepage",
"http://yahoo.sbc.com/dsl"); (C:\Documents and
Settings\Jennifer Bray\Application
Data\Mozilla\Profiles\default\a9ksi8c6.slt\prefs.js)
N3 - Netscape 7:
user_pref("browser.search.defaultengine",
"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src");
(C:\Documents and Settings\Jennifer Bray\Application
Data\Mozilla\Profiles\default\a9ksi8c6.slt\prefs.js)
O2 - BHO: (no name) -
{02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program
Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: (no name) -
{53707962-6F74-2D53-2644-206D7942484F} - C:\Program
Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) -
{549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) -
{5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) -
{9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program
Files\Common Files\Symantec
Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) -
{BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton Internet Security\Norton
AntiVirus\NavShExt.dll
O2 - BHO: (no name) -
{FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio -
{8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant -
{0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program
Files\Common Files\Symantec
Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program
Files\Norton Internet Security\Norton
AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion -
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program
Files\Yahoo!\Common\ycomp5_1_6_0.dll
O3 - Toolbar: AIM Search -
{40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program
Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program
Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI
Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla]
C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program
Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program
Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry]
C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program
Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program
Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program
Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common
Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program
Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common
Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program
Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program
Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRISMSVR.EXE]
"C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YBrowser] C:\Program
Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe
"C:\Program
Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program
Files\SBC Yahoo!\Connection Manager\IP
InSight\IPMon32.exe"
O4 - HKCU\..\Run: [ctfmon.exe]
C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program
Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program
Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe
-cnetwait.odl
O4 - HKCU\..\Run: [Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: TrueAssistant.lnk = C:\Program
Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk
= C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program
Files\AOL Companion\companion.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program
Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: &AIM Search -
res://C:\Program Files\AIM
Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft
Excel -
res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary -
file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search -
file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links
(HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: WeatherBug (HKCU)
O16 - DPF: {435583D3-F647-4943-BB40-B0D64CB02718}
(Snapfish File Upload ActiveX Control) -
http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B}
(QDiagAOLCCUpdateObj Class) -
http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000}
(YahooYMailTo Class) -
http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999}
(YAddBook Class) -
http://download.yahoo.com/dl/installs/yab_af.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A}
(Yahoo! Photos Easy Upload Tool Class) -
http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E}
(PhotosCtrl Class) -
http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003}
(Persits Software XUpload) -
http://www.ritzpix.com/upload/XUpload.ocx
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6}
(McFreeScan Class) -
http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4391/mcfscan.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} -
http://www.trueswitch.com/sbc/TrueInstallSBC.exe |
Re: Browser window randomly closes by susan on September 20th, 2004 12:43:46 PM
Update: I installed Netscape this weekend, and the problem is NOT occurring with Netscape. However, it IS still occurring with the other browsers. |
Re: Browser window randomly closes by Anonymous Ghost on November 13th, 2004 07:19:49 PM
I have been having the same problem. But, I thought it was related to hhkvded.exe does anyone know what that program is? |
Re: Browser window randomly closes by Anonymous Ghost on March 17th, 2005 09:49:38 AM
I was directed to this site after I goggle searched for IE channels.aimtoday.com
It all started with my home computer not having any access to internet. The message at the bottom of IE read finding site badurl.grandstreetinteractive.com. I cleaned my system with spybot,and had followed your earlier site
Re: Explorer flashes badurl.grandstreetinteractive.com by Anonymous Ghost on January 20th, 2005 07:53:09 PM
Just wanted to let everyone know had this prob for 3 days, finally i read over these posts and got it fixed. I used AdAdware, it didnt help, got CWShredder and Spybot 1.3, this got rid of it but couldnt connect to internet, so went to regedit. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search, and deleted Customize Search and Search Assistant, then shut down, unplugged my cable modem, let sit for 5 minutes, and booted everything back up. Now it all works!! HOORAY! Thanks for everyones help, and I hope whoever came up with this badurl.grandstreetinteractive roughts in HELL!!
After spybot cleanup IE did not show the badurl...site instead is showing channels.aimtoday.com. I still cannot access internet. can somebody help |
Re: Browser window randomly closes by Anonymous Ghost on February 09th, 2006 12:23:21 PM
l |
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