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TrackingID : 7354
Posted : Sunday, February 12th, 2006 10:57:15 PM
By : startup
BT Broadband Help matcli.exe in startup. is it a virus/spyware?Configuration:
Should it be removed from startup?

Answer:
User's choice - depends whether a user deems it necessary
"matcli.exe is a motive Assistant Command line interface that gathers information about your system's identity like your name email address, city, county, etc and gets written to a log file". BT Broadband Help is required to run with the Help and Support program. If you uncheck BT Broadband Help and and then run Help and Support it will add another BT Broadband Help in the startup menu. If you remove the BT Broadband Help in the add/remove program some help menus in help and support will not be available. You decide
Operating System : Windows XP

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