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TrackingID : 7267
Posted : Thursday, February 09th, 2006 05:37:30 PM
By : startup
Blueyonder Instant Support Tool matcli.exe in startup. is it a virus/spyware?Configuration:
Should it be removed from startup?

Answer:
User's choice - depends whether a user deems it necessary
"matcli.exe is a motive Assistant Command line interface that gathers information about your system's identity like your name email address, city, state, etc and gets written to a log file". Blueyonder Instant Support is required to run with the Help and Support program. If you uncheck it and and then run Help and Support it will add another Blueyonder Instant Support in the startup menu. If you remove Blueyonder Instant Support in add/remove programs some help menus in help and support will not be available. You decide
Operating System : Windows XP

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