Should it be removed from startup?
Answer: User's choice - depends whether a user deems it necessary matcli.exe is a motive Assistant Command line interface that gathers information about your system's identity like your name email address, city, county, etc and gets written to a log file. The SBC Self Support Tool is required to run with the Help and Support program. If you uncheck SBC and and then run Help and Support it will add another SBC entry in the startup menu. If you remove this software in "add/remove programs" some help menus in help and support will not be available. You decide
| Operating System : Windows XP
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