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SupportTrio
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Description:
- Improve the quality of your support by providing an integrated help desk
solution that effectively manages and controls your support traffic. Your
visitors enjoy high-level support with fast and accurate support. Enjoy
features like an email parser that takes your incoming email and creates
tickets or applies them as replies to your existing tickets. It handles all
incoming email from any number of POP accounts. Email Filters allow you to
filter the route of new emails. SupportTrio includes an impressive set of
features including: Advanced Email Parser, Multiple POP accounts. Multiple
ticket views/layouts, template system, assign/merge/resolve/close ticket
options, central CSS file, graphs of reports, integrated knowledgebase,
personalization options, troubleshooters and much more. View our online demo
today and learn why SupportTrio is the professional support ticketing
of choice.
Price: Commercial
- Date added: 17-Dec-2004
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Rating: 0 Votes: 0 Hits: 0
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phpOnline
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Description:
- A nice looking online support script using php+mysql+flash to operate. Wait for a representative to answer the customer, but after some while if you are offline, cusomer can send you an email. It's free to use and a working version can be see at http://www.dayanahost.com
Price: Free (GNU)
- Version: 1.0
- Platform(s): Unix, Linux, FreeBSD, Win NT
- Date added: 23-May-2003
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Rating: 7.11 Votes: 9 Hits: 168
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Omnistar Live Chat Support Software
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Description:
- Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
Price: 24.95 / 99.95 / 399.95
- Version: 3.1
- Platform(s): Linux
- Date added: 30-Nov-2003
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Rating: 7.33 Votes: 6 Hits: 116
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Support Center
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Description:
- Support Center is a PHP/MySQL based customer support system that allows multiple technicians to support multiple users, improving your productivity and efficiency. Your users will be informed about the progress of their requests for each step completed. They can enter to verify the state of their application, their history and the account info. Features: staff logging, knowledge base, user registration, multiple languages support, email notifications to users and technicians, admin can create and manage unlimited technicians, access to tickets, manage user database, view and edit tickets, view customer's support history, and more.
Price: 99.95
- Version: 1.8
- Platform(s): Unix
- Date added: 10-Jun-2003
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Rating: 8.68 Votes: 105 Hits: 1426
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Tix Support
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Description:
- Provide a ticket support desk for your customers. Tix lets you post Announcements so your customers can stay up to date. Easy to use ticket support system. You can add as many admins as you like. It has a easy to use member system. Highly customizable design. Only HTML skill or an editor such as Dreamweaver is required. Notifications every time a ticket is created. Tickets can have a different priority. Set different departments. Easy installation
Price: $19.95
- Date added: 16-Sep-2004
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Rating: 8.50 Votes: 2 Hits: 15
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